Refund Policy for Promptdrive

Effective Date: [21st, October, 2024]

Last Updated: [21st, October, 2024]

1. Introduction

We at Promptdrive strive to ensure customer satisfaction with our services. This refund policy explains the conditions under which refunds may be granted for subscriptions and one-time purchases on our platform.

2. Free Trial Before Subscription

Promptdrive offers a free trial period for new users to experience the platform before committing to a subscription. We encourage users to make full use of this trial period to determine if our service meets their needs, as no refunds will be issued after a subscription is purchased.

3. Subscription Refunds

No Refunds After Subscription

Once a subscription is purchased, refunds are not available. This policy helps us maintain the quality and consistency of our services.

Technical Issues

If technical issues prevent you from using your subscription as intended, please contact our support team. Refunds may be granted at our discretion if we determine that the issue is due to factors beyond your control and cannot be resolved.

4. How to Request a Refund

To request a refund, please email our support team at [email protected] with the following details:

• Your order number or transaction ID
• Date of purchase
• Reason for the refund request

We review refund requests within [3] business days and will inform you of the outcome. If approved, refunds will be processed to the original payment method. Please note that processing times may vary depending on your payment provider.

5. Changes to This Policy

Promptdrive may update this refund policy periodically. We will notify users of any significant changes by email or through our platform.

6. Contact Us

If you have questions about this refund policy, please contact us at [email protected].